Responsible for managing assigned customer accounts with objectives to increase customer satisfaction, gross margin, and sales. Receives and processes customer orders, inquiries, and complaints. Maintains an ongoing relationship with selected customers and sales staff. Uses knowledge of products and services, availability, sales territories, and individual customers to provide a key communications link for the customer. Uses analysis, judgment, and sensitivity to customer needs and demonstrates a high-level product, service, and process knowledge.
Assembly of aerial work platforms (telescopic booms, scissor lifts, and the many sub-assemblies that go into building them) used in the equipment rental, building and construction industries.
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